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Learning & Development Specialist – Almonte, ON

Learning & Development Specialist

The Learning & Development Specialist will work closely with the Manager, Training & Development to support organization-wide training and employee development initiatives. The Learning & Development Specialist will assess training needs through surveys, employee interviews, or consultations with Manager, Training & Development, Director, Human Resources and other key stakeholders. The Learning & Development Specialist will also design and create training manuals, online learning modules, and course materials. The position will be responsible for supporting the corporate training and development strategy through design and development of content, coordination and/or facilitation of training programs, and designing and maintaining course content and instructional materials for various audiences across multiple learning platforms (e-learning, self-paced, instructor-led, virtual classroom options).

Responsibilities:

  • Design, develop and deliver e-learning and in-person training programs and initiatives for entire agency, initially focused on retail and operations. Curricula to be developed or updated include retail standard operating procedures, leadership development program, compliance-related training, and others
  • Work closely with Human Resources and management to systematically analyze, design, develop, and test/revise the training solutions
  • Participate in discovery and analysis session with management to understand the training goals and strategy for successful design, development and delivery of the training products
  • Create course/curriculum outlines and design documents and training materials based on needs
  • Design, develop and maintain critical learning content using Articulate and our Learning Management System (LMS)
  • Design, develop and maintain written training content, including user guides/curriculum
  • Develop supporting content and resources
  • Create and maintain training program pages on intranet site, learning management system, and other internal communications
  • Coordinate and manage local, distance and virtual training sessions and calls
  • Supports full talent cycle programs across the company including on boarding, learning, and performance management initiatives
  • Designs, develops, and delivers a blend of training solutions for groups or individuals in a classroom or work environment using a variety of training methods, including e-learning, webinars and instructor-led classes
  • Provides system administration for learning and performance management system including maintaining training records
  • Develops, updates, and revises multi-media instructional materials, training materials, job aids, and resources
  • Creates engaging and effective learning materials from videos, handouts and guides
  • Monitors participant progress, conducts evaluations, administers assessment tools, and solicits feedback to improve course content, delivery methods, and effectiveness
  • Manages training calendar, materials, participants, invitations, room set-up, follow-up, reporting, auditing, and all other details of training programs
  • Identifies learning styles to create interactive training environment with the ability to simplify complex training processes into manageable steps
  • Serve as liaison between the departments, participants and vendors/external clients.
  • Communicate with internal and external instructors, participants or other entities to coordinate training events
  • Develop and prepare communications, customized campaigns, agendas, course outline and evaluation forms for each session in collaboration with Manager, Organizational Development and Training
  • Assist Manager, Training & Development in managing Training budget including planning, accruals and actual expenses

EDUCATION AND EXPERIENCE:

  • Undergraduate Degree in Adult Education, Business Administration with a specialization in Human Resources, Learning & Development or a related field
  • Minimum 5 years of experience as part of a training team, or related experience with an intermediate knowledge of adult learning principles
  • Experience using Learning Management Systems
  • Strong visual and organizational skills, ability to work independently, as well as with others
  • Ability to communicate effectively with all employees, management and stakeholders
  • Ability to tactfully explain decisions or present information clearly, as it pertains to company policies
  • Ability to make judgments and decisions and communicate these clearly based on the established policies
  • Ability to tactfully present information/ideas clearly, both orally and written
  • Ability to work in a fast-paced, growth-oriented and matrix organizational environment where independence and adaptability are required
  • High professional standards for customer service, quantity/quality of work and business results
  • Excellent teamwork and interpersonal skills and the ability to maintain confidentiality
  • Ability to demonstrate willingness and ability to work with diverse workforce
  • Foster and demonstrate a workplace inclusive of creating opportunities, serving others and building trust with internal customers
  • Able traveling local travel between company’s various sites as required
  • Ability to be flexible with work schedule as needed to accommodate professional needs
  • Demonstrated critical thinking skills and attention to detail
  • Project management skills: ability to manage multiple projects
  • Proficient in the Microsoft suite of products (i.e. PowerPoint, Excel, Outlook and Word)
  • Proficient in SharePoint with experience in instructional design/curriculum development
  • Valuable experience delivering in-person training and 2 years designing and developing engaging e-Learning content

This is a full-time, permanent position. Candidates must be available to work from Monday to Friday at our downtown Almonte, Ontario head office. Be part of an experienced, energetic team working in a dynamic, high-performance culture. If you are looking to join a committed, talented group of professionals in a rewarding, fast-growing company with the opportunity to have a real impact, we want to hear from you.

What We Offer
Incorporated in 2013, 3Sixty Secure Corp was created with the vision of redefining security services around the world. At 3Sixty, our clients expect and deserve the highest quality of service across all of our services lines; from providing a strong physical presence on the client site, to deploying the highest caliber of staff within our Secure Transport Division to ensure exceptional, consistent delivery from pick-up to unload every time. Additionally, 3Sixty provides risk mitigation services to both the public and private sectors. All this coupled with an engaged and enabled workforce allows us to execute excellence for our clients every day.

NOTICE TO THIRD PARTY AGENCIES Please note that 3Sixty Secure Corp does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, 3Sixty will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, 3Sixty explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of 3Sixty.

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